Custom Clearance Manual

Last updated: 1/22/2023 1:10:30 PM

Job Types

There are various operations that are essential during CC process like Local Transport - Port ( Import / Export ) - Service Transactions, ...

Jobs Status Tags

There are unlimited steps / situations that face custom clearance process through governmental organizations. User may want to record each progress to inform business owner day in day out.

For example: documents received- docs checked & revised- seized in port -Waiting for unloaded vessel - Waiting for collection of customs fees

Jobs Locations

User can add places that will be helpful & useful in later use. 

for example:  Red Sea - Gulf/ Northern Gate.

Units of Measure

User can add different measure units that will be used later in goods definition like Kilogram, ton, unit,...

Kinds of Packages

This screen is provides the basic definitions for packages like Container 40 Feet, Container 20 Feet, 40 RF

Tarrif Book

It contains all customs tariffs and other import requirements (detailed and for each product) applied by the country with the highest imports.

Goods

User can add goods details, can also assign HS Band to each product, also custom duty percentage

Sales Representatives

- User can add sales representatives contact details for further deals.

Ports

A port is a maritime facility which may comprise one or more wharves where ships may dock to load and discharge passengers and cargo.

Shipping Agents

shipping agent is  a company which transports goods from one place to another, within the same country and depending on the size of that country or internationally, by air, land or sea.

Clearing Agents

The customs clearance agent approaches the customs personnel of the country of exit or entry and has knowledge of the codes and forms required for different types of commodities. The clearance agent gets the paperwork done and arranges whatever duties and taxes which have to be paid by the customer to clear the goods at customs and get them through.

Exporting Companies

An export trading company is an independent company that provides support services for firms engaged in exporting. This may include warehousing, shipping, insuring, and billing on behalf of the client.

 

Vessels

The system contains a definition / list of all vessels that will use later in receiving containers 

Shipper Invoice Types

There are 4 types of shipping pricing:

Ex works (EXW) is an international trade term that describes when a seller makes a product available at a designated location, and the buyer of the product must cover the transport costs.

FOB – Free on Board (or Freight on Board). This basically means that the cost of delivering the goods to the nearest port is included but YOU, as the buyer, are responsible for the shipping from there and all other fees associated with getting the goods to your country/address.

CIF – Cost, Insurance and Freight. In this case, the price also includes sea freight charges and insurance to deliver the goods to YOUR nearest port. But only to port – from that point onwards, you take the shipment into your hands.

CNF – Cost & Freight (or Cost, no Insurance, Freight). Similar to CIF only this time insurance is not included.

In the following screen, user can add different types & and their associated type & cost.

Pledge Types

Custom Clearance Pledge is a pledge that is requested from importers, warehouse owners, transport companies, and people who import and handle goods subject to customs duties. The purpose of this undertaking is to protect the government’s interest while these goods are in warehouses or during handling and clearance of their transactions before clearing customs duties for them.

Document Types

There are some of common documents required for import customs clearance procedures and formalities in some of the importing countries. for example

1. Bill of Entry: Commercial Invoice.

2. Bill of Lading / Airway bill : Import License.

3. Insurance certificate.

4. Purchase order/Letter of Credit. 

5. Industrial License, ...

Exemption Types

Some products are exempt from customs duties according to the laws of each country

Additional Services Types

User can define additional services and their price, also credit/ debit accounts for each service.

Delivery Order Reasons

User can record all reasons for refusal to receive the shipment at customs

Financial Components

There are unlimited number of fees that will be used in custom clearance process like customs duty- customs inspection fess- clearing charges - transportation charges

Price List

User can add price list for all/ specific job type, and can assign services for each job, goods types( container 40 ft), from which port to which port, pricing policy.

Customers Contracts

Customers Contracts are binding agreements that are made between a customer and clearance company

These agreements include:

1. Custom Clearance prices.

2. Transportation prices

3. Yard storage prices

and all services assigned to each section

 

Terms and Conditions

General and special arrangements, provisions, requirements, rules, specifications, and standards can be added using this screen.

Commission Settings

User can define multiple commission records based on commission policy which is 

1. Fixed Value

2. Per Revenue

3. Per Profit

then user type commission value.

for each commission, user can assign sales representatives and from which band the sales representative should have his value

Settings

General Settings

general features

Operations: The customs clearance process has been divided into main stages for easy tracking and viewing of reports, and the user must define each of the following stages.

1. Documents receive operation

2. Vessel arrive operation

3. Banding operation

4. delivery order operation

5. Custom BAYAN Operation

6. Inspection operation

7. ready to be paid Operation

8. Paid operation

9. Load operation

10. archive operation 

11. storage date

12. Translation band

Financial Bands: The customs clearance process was divided into a group of financial items to facilitate the user's operations, financials and bills later

1. Customs fees band

2. Transport fees band

3. container penalty band

4. items duties band

5. Storage fees band

6. Service fees band

General Features

Jobs Serial : how to create the code (unique identifier) of the job:

1. Continuous Across All Job Types

2. Separated with Job Type

3. Continuous Across All Job Types + Financial Year

4. Separated with Job Type + Port + Financial Year

5.  Separated with Job Type + Port

-Grid Row Behavior:

- Container letter no: Container Code consists of letters and numbers. User can define which form the system will accept input for container number.

- Custom BAYAN MAX Length: User can define the length for code of the document

- Lock Job after save invoice.

- Only show jobs which have containers in Container Deposit: This option offer unnecessary jobs removal from Container deposit screen 

- Change the shipping and insurance currencies according to the invoice currency : make them with identical currency or based on user input

- Transport Cost Withdrawal with Custom Clearance Invoice : User can add transportation fees to custom clearance invoice or leave it in a separate invoice in transportation module 

User Privileges

- Allow Enter Operation Date Manual: In Jobs Screen, User can create jib without dealing with date, it's input automatically

- Allow Edit Data For Different User: Edit records that have been added or update by another system user account.

- Allow Edit Job Automatically 

- Allow Enter Part From Container

- Show Delay Alert for containers that are already arrived in port, user can set days or hours

- Customer Register Alert: A commercial registry is a system in which information relating to merchants and sellers is collected in various areas of trade, and it also has a specific validity period such as five years or the law of every country.

- Customer Authorization Alert: The user can be alerted a number of days before the end, the user can set it, and the reminder time period can also be specified every two hours, for example.

- User can see weight and qty in delivery order

- Must Select Cost Center: The record will not be saved or modified without entering the cost center.

- Must Enter The Data For Operation

- Can Override Same Duty Payments For Same Job

- Allow Edit Payment Duties After An Invoice

- Allow Create Several Invoices Against The Same job

- Show Advance Payment Of Only The Same Job In Invoice

- Default Payment Method: The default payment method can be specified for example cash, and the user can also be forced to prevent change the payment method using the next flag.

- Cannot Change Payment Method

- The Tabs That Can Be Used In Jobs Page: User can control tabs appearing in jobs screen by selecting the tabs need to be displayed for each user.

Jobs

User can add all custom clearance jobs/ details via this screen. Here is a demonstration : 

1. User can choose which Job type (import, export, etc), Which was specified in Job types screen 

2. User can choose Cost Center based on his business or leave it blank. 

3. Code will be formed based on the pattern specified later in Settings screen.

4. User can choose customer, and specify its reference and inbound.

5. Port of loading & port of discharge: where goods come & loaded, where will be unloaded.

6. Master BL Number: Code of document issued by the carrier, which is a contract of carriage between the exporter and the carrier, stating the port of shipment, port of arrival, means of transportation, freight, and how to pay it.

7. House Bl Numer

9. User should choose origin country of the goods

10. User should specify purchase order number.

11. Status of the job: there are four main conditions that every job has

  • Arrived: flag to show if goods arrived to the port or not yet
  • Inspection: If goods were inspected by the governmental authorities
  • Paid: if the port fees are paid or not, for the use of port facilities and docking places
  • Goods Loaded: if container contents are unloaded and moved from the port

There are 8 tabs for more details about the job:

1. Main Data 

  • contains the main data about the shipment as whole like gross/net weight, its weight unit.
  • specify if there is clearing agent for the shipment.
  • description of shipment goods content
  • which port terminal was the goods unloaded.
  • Name of exporting company

2. Shipping Data 

This tab investigating the shipping cycle

  • Shipping Information: Agent, Vessel Code, Voyage number, sail date, Expected date of arrival, Arrival date.
  • Shipper Contact details.
  • Beneficiary Contact details.
  • container detention free days
  • Receiving & Delivering Place.
  • LCNO: Accreditation number
  • Paid Method : Cash/Prepaid

3. Goods

  • describes the goods contents, kind of packages, and its quantity.

4. Containers

  • specify each container number, type, number of packages existed inside it.
  • gross/net weight for each container .
  • Container route: where the goods will be moved to.
  • Is transfer: If the container transfer operation done or not yet.
  • EIR: flag to show if the goods moved from the customs or not.

   

5. Documents

  • All important documents needed to finish custom clearance operation and being introduced to the governmental authority 

6. Pledges

  • If there are any pledges related to the job and required by the governmental authorities, It will be added through this screen

7. Job Status

  • Customs Declaration Number: Code of the document that describ the products and indicating their value, weight, the name of the exporter, the carrier, the port of departure, the country of destination, the place of arrival and submitted to the customs authorities upon export.
  • Customs Declaration Date: date of releasing CD document
  • Inspection Date: date of inspecting goods by governmental authorities.
  • Storage Date: date of moving data from vessels to storage place inside port.
  • Load Date: date of loading goods from the port
  • Paid Date: date of paid customs fees

8. Delivery Orders

  • The final step in cc cycle is moving goods out of he port using delivery order document, In this screen user should add delivery order document number, date of releasing the document, and if there is no delivery, user should add reason for non-delivery.

9. Attachments

  • If there are any important documents related to the job need to be uploaded, user can use this tab.

Tarrifs Classification

Tariff Classification is the process of determining the correct tariff code for imported and exported goods in order to communicate what is the good that is being imported. Every type of good is covered by the H.S. Tariff Classification Numbers and each good can be matched with a number

At first, User should select job type, then select the job using its code.

Once user select a job, all data related to the job like transaction date, customer, master bl number, House Bl number

User should fill all data from shipper invoice document

Then user should add all items related to each invoice using clicking items button

User can add each item, automatically it will bind to hs code, he can also add country, unit, quantity, gross/net weight.

Daily Follow-up

User can add the latest status of each job using this screen, like vessel arrived, and the date & username information will be inserted automatically.

 

Update Job Status

User can add the latest status of each job using this screen, like vessel arrived, and the date & username information will be inserted automatically.

Update Jobs Status

User may have multiple operations done for several jobs, It will tedious to update it one by one. so, using this screen user can add the latest status of multiple jobs in one save click.

Job View

User can browse all jobs for a period of time with a variety of filters to get specific information 

Job Timeline

User can browse all jobs in chronological order for a period of time with a variety of filters to get specific information 

Shipment Contents

- User can specify container contents in detail using this screen. just choose job code, and select which container.

- Then, he can add in detail, the description of each product, like name, country, unit, quantity, gross / net weight.

Deliver Order Status

The most important step in Custom Clearance process is delivery order issue by the governmental authorities, which means that goods can get out of the port.

User can accomplish it by:

1. choosing job type / code, then all data will be uploaded automatically like transaction date, master bl number, customer name, etc

2. Adding new record for describing details of delivery order

  • Add status as received or not. If it is not received, user should mention reason in the next cell.
  • User should add expected time of arrival (eta date), delivery order date, delivery order number.
  • gross weight of the goods & its quantity.

Delivery Orders

In the previous step, User can add delivery order job by job, In the following screen, user can add delivery order for multiple jobs at once.

Steps:

1. Using a variety of filters for getting to information in an easy way, User can search and get a bulk of jobs to update its status.

2. User add status for each job as received or not. If it is not received, user should mention reason in the next cell.

3. User should add expected time of arrival (eta date), delivery order date, delivery order number.

4. User should also add gross weight of the goods & its quantity.

5. The final step is clicking Save button to record all inputted data.


Additional Services

User can assign additional services to each job and add its cost 

Missing Goods

For recording any piece of information about goods/ container content, This screen is about recording missing quantity about any type of products.

Steps:

1. User select Job code, then all essential data will be uploaded automatically.

2. User click choose items button for selecting products related to the job.

 

selecting the item will cause loading into the grid, then user should add missed quantity and its weight.

Duty Exemptions

Sometimes there are exemption decisions released by the government for some types of goods, specific quantity and for a period of time.

To proceed with assigning exemption duties for goods:

1. User should add customer name, permit port, serial number, importer number, exemption type, activation/expiry date for the exemption and its status.

2. User should add exempted items & exempted quantity to use later in financial operations.

Job Payment Request

Job payment request, is a nonstandard request by cc company for approval of payment by the company for services. 

- User can add payment request by selecting job type / code, all associated data will be showed up.

- Click choose bands button for selecting items that will be added to the request.

- Then, user can add value for each record, total of the request will be calculated automatically.

Jobs Payment Request

It's the same as the previous screen, but for several jobs. which means that user can release a payment request for multiple jobs at once. 

- Once user choose the customer, all items related to him will be loaded.

- User can add value for each for each record, total of the request will be calculated automatically.

Jobs Expenses

Jobs expenses screen is used to assign customs fees to various jobs.

At first, User should specify financial data like payment method, bank name, account, fees, check number, date and beneficiary name

Secondly, User should assign fees to jobs and its value.

Container Deposit

Fees paid by the importer for his delay in returning the shipping containers at the destination port after giving him a period of one or two weeks, or according to the agreement between the shipping company and the importer. The period from the date the goods arrive at the destination port until the empty containers are returned to the port.

To continue adding container deposit fees, the user should add financial information such as box account, transfer type, and payment method as basic data.

Then, he should add data about each container such as its job, job type, date and price.

Sales Invoice

Sales invoice is used to inform customer of the amount they owe in exchange for customs fees / services that were accomplished.

Step#1: User should choose job type & code.

Step#2: If there is sales representative , user should add him.

Step#3: In details section, user should add all fees for the job.

Step#4: User can add due date for paying or several milestones for paying.

Step#5: User should add payment method for the invoice.

Step#6: If there are any terms like payment with 30 days or ..., user should add it.

Agent Payment Request

This screen deals with shipping agents financial operations. It is about all transactions of ships in every port.

Firstly, User select the agent needed to pay for.

Then, User should add all jobs related to the agent, type of customs fees, value.

 

Sales Commissions

Once user select sales representative, all invoices that were assigned to that representative will be showed up.

Jobs Status

This report is used to track all status related to each job using vary large scale of filters.

Jobs Statistics

Jobs Statistics report is used to give numbers in brief for each job type, each customer

Customer Invoices

Customer Invoices is used to browse all invoices in a summarized view, based on number of filters like job type, customer name, invoice status paid or not, cost center 

Result

Invoices Revenue

This report is used to view profit / profit ratio for each invoice for all customer or specific one.

Container Charges

Container charges report is used to browse all information regards containers like delaying the return of shipping containers or return it on time, also shipping data like from which port goods were loaded (charge port) to which port goods will be unloaded (Arrival port), shipping agent, export company.

 

Jobs Expenses

 

Jobs Expenses report purpose is to show up total fees for each job.

Classified Jobs

This report is used to show up the jobs that its goods data are added in details.

 

Invoice Aging

a report that lists unpaid customer invoices and unused credit memos by date ranges. The aging report is the primary tool used by collections personnel to determine which invoices are overdue for payment.

Invoice Details

This report is used to show fees for each category included in each job.

Authorization Expiry

 

Pledges Report

User can browse pledges regards any user using this report

Initial Claims Report

This report is showing up all money amount need to be paid by the customer for all associated jobs.

Exemptions Report

This report is used to show up the exemptions that customer have been obtained during a period of time.

Customers List

This report is used to browse all data about the customer, There are two types of report type, financial and contact details.

1. Financial Data

User can browse bank name, account number, money limit.

2. Contact Data

User can browse all customers, contact details, register no, country.

Sales Commissions

This report is used to view all financials related to sales representatives like:

1. commission value.

2. commission policy.

3. Invoice number/ date.

4. paid or not.